Letter from the President

Dear NASFA Members,

By Clint St.Mosley, NASFA President

I am very honored and humbled to introduce myself as your next president of the National Association of State Farm Agents (NASFA). I want to thank all of you — including my fellow board members (an amazing group of volunteers), our long-serving attorney Bob O’Connor, and each and every

one of you members who make this organization what it is — for the trust you have placed in me to lead this great organization for the next two years.

I also want to again publicly thank Charmaine Barnes, our immediate past president. She has personally done so much for this organization through the years, and it is hard to recognize that with just a simple thank you — but, thank you.

Throughout my years as a State Farm agent, I have witnessed firsthand the important role NASFA plays in supporting agents across the country. We are so much more than just an association. We are a collective voice and resource center dedicated to ensuring State Farm agents have the tools, advocacy and community support we all need to thrive. Take our attorney, Bob O’Connor, and the positive impacts he has had on agents for almost 30 years as an example. It is similar to Six Degrees of Kevin Bacon. I bet you could talk to six agents in any state and find one that was positively impacted or saved by Bob’s advice and counsel.

The challenges ahead

I take over my role as president during a very important time. The company has announced monumental changes to our contracts, benefits and opportunities to succeed. The next few years will impact every agent across the nation. Many are looking at winding down their amazing careers in which they have served their communities with compassion and professionalism. Others are thinking of switching lanes and maybe soon wearing a different team’s jersey. Yet others are heavily considering taking their personal brand and reputation to the independent side. And, of course, some plan to stay and weather this storm. Wherever you are, I want you to know that NASFA has your back.

The NASFA board is working on three areas to ensure we help you wherever you are in life and wherever you are on this journey:

1. Retaining our rights. NASFA has industry professionals, attorneys and subject-matter experts looking at our contracts and agreements to see if there is a path forward for litigation, arbitration or any lever we can pull to improve the terms and conditions of the new contract starting January of 2028.

2. Securing quality replacement benefits. We are seeking replacements for the benefits we are losing

at the end of 2027. Our primary focus is on health insurance, which we know is creating the most

anxiety among all us agents.

3. Communication. We want to ensure you have the information and insights to properly understand

the changes and how they impact you personally and collectively and to make the best decision

about what’s next for you. We have created a special page on our website, www.nasfa.com/AA28, to

share insights, post the answers to frequently asked questions and to receive more of your questions.

We’ve also been hosting webinars.

The emotional journey

This is all on the logical side of things. But we’ve also been working on the emotional side, because we’re agents helping agents first and foremost. We have talked to so many agents who are going through, or have gone through, the emotional impacts of hearing these changes and processing them. Many of you have given your careers to living out the brand promise, “Like a good neighbor, State Farm is there.” Many of you are hurt, angry and downright pissed off at how the changes were announced

and the impacts of the changes, especially from a company with a current net worth of $171 billion as of the first quarter of 2026. We get that too. While we are not as qualified to handle the emotional side, we do recognize it and want to make sure you know it is OK to spend time and space in the emotional side. I just ask that you surround yourself with friends, peers and professionals who can help you navigate this normal human reaction. Professional athletes at the top of their games regularly

use therapists, psychologists and performance coaches to support the space between our two ears. And

remember that you can always call 988, the Suicide and Crisis Lifeline, if you are really struggling. We want you safe.

Which path to choose

In the coming months, agents will have to make a tough decision about their career path. The NASFA board members have been asking ourselves how we can help you make the right decision for you and your family. We’ve also been humming and singing the 1982 song by The Clash “Should I Stay or Should I Go?” — you know, the one that says, “If I go, there will be trouble, and if I stay, it will be double.” We have many industry partners that have supported NASFA and especially The Mirror with ads, articles and such. We are engaging them to see how they may be able to help you understand the opportunities outside of State Farm, which many of you have asked us about.

The board has worked recently to make sure you have a healthy relationship with State Farm and that you have a long and successful career. We have always been pro-agent versus anti-State Farm. We are not encouraging agents to leave the company, but we want to support agents in their decision, and knowing your alternatives is part of that decision.

We’ll keep working for you and keep you posted as we continue to learn more about the AA28 situation. In the mean time, don’t hesitate to reach out to share your questions or concerns.