The Mirror Archive

A quarterly magazine for NASFA members, The Mirror offers a detailed analysis of issues impacting its members. You'll find business advice for the independent contractor agent, as well as a fresh perspective on issues ranging from Agent's Agreements to State Farm policies.

2022

• President's Perspective
• Tips from Bob
• Service is Still Key
• Building Stronger Connections in a New Age
• And More!

• President's Perspective
• Tips from Bob
• Pondering Your Future
• How to Influence Generations of Customers
• Outlast the Temporary
• and More!

• President's Perspective
• Tips from Bob
• Leveraging SF Connect to Better Connect with Policyholders
• The Erosion of Trust
• and More!

• President's Perspective
• Tips from Bob
• What You Need to Know About AMD 66 and AMD 108
• 4 Things to Consider Before Making the Retirement Move
• and More!

2021

• Keeping Your Team on the Same Page
• Enhance Your Dash
• Before Your Ink the Inc. Deal
• Understanding Your State Farm E&O Coverage
• And More!

• Navigating State Farm's New Communication Patterns
• Escape the Emotional Funk
• The Best Marketing Tools in your Tool Kit
• What to Exoect after you Lock in your Retirement Plans
• And More!

• Growth with Profit
• Taking the Technology Road Less Traveled
• Watch out for the Hidden Costs of Automation
• Tips from Bob
• And More!

• The Resilience of the State Farm Agency Force
• Find the Joy
• Writing the Unwritten Rules of Business Emails
• Tips from Bob
• And More!

2020

• Adjusting to the New World of Agency
• Jammal v. American Family Overturned
• The Real Value of a State Farm Agent
• This Change Could Do You Good
• ECRM: Don't Get Lost in Translation
• And more!

• Harness the Power of Leverage to Grow Your Business
• Being a Good Neighbor Is a Two-Way Street
• Can We Return to Profitability?
• Write the Right Business
• Success Comes from Doing the Right Thing
• And more!

• Agency Wants to Know : "Does Corporate Hear Us?"
• I Heard What You Said, Now Listen to My Side . . . Because I'm on the Front Lines!
• Is Anyone Listening?
• Identify a Problem—Offer a Solution
• Five Questions to Help with Your "Fall Plan"
• And more!

• The Future of the Independent Contractor
• Keeping Up with Changing Insurance Buying Trends
• Tipping Point
• Life After State Farm
• Blessings 2020
• And more!

2018

,

• Facing Challenges in 2018
• On Having Employees
• Agent Retirement and the AA97 Contract
• Looking for a Few Good Agents
• Annual Meeting Information
• And more!

• Diversion of Customers: Your Contract vs. Reality
• Exploring the Mysteries of Your Spending Account
• Nationwide Announces Plans to Shift to Independent Agent Model
• State Farm Officers & Employees Compensation
• And more!

• Get Improved results in Your Office Now!
• The New Registered Representative Agreement
• Tips for Retired Agents
• Say "No" to Fishy Business
• Know Your Competition
• And more!

• Show Me the Future
• Results and Your Well-Being are Not Mutually Exclusive
• Retirement: The One-Year Notification Frame of Mind
• Seeking Growth and Success in Uncertain Times
• 33 Years of Courage
• And more!

2017