The Mirror Archive


A quarterly magazine for NASFA members, The Mirror offers a detailed analysis of issues impacting its members. You'll find business advice for the independent contractor agent, as well as a fresh perspective on issues ranging from Agent's Agreements to State Farm policies.

2023

Spring

Summer


Fall

Winter




2022

Spring

Summer

Fall

Winter
  • President's Perspective
  • Tips from Bob
  • Service is Still Key
  • Building Stronger Connections in a New Age
  • And More!
  • President's Perspective
  • Tips from Bob
  • Pondering Your Future
  • How to Influence Generations of Customers
  • Outlast the Temporary
  • and More!

  • President's Perspective
  • Tips from Bob
  • Leveraging SF Connect to Better Connect with Policyholders
  • The Erosion of Trust
  • and More!


  • President's Perspective
  • Tips from Bob
  • What You Need to Know About AMD 66 and AMD 108
  • 4 Things to Consider Before Making the Retirement Move
  • and More!


2021

Spring

Summer

Fall

Winter

  • Keeping Your Team on the Same Page
  • Enhance Your Dash
  • Before Your Ink the Inc. Deal
  • Understanding Your State Farm E&O Coverage
  • And More!
  • Navigating State Farm's New Communication Patterns
  • Escape the Emotional Funk
  • The Best Marketing Tools in your Tool Kit
  • What to Exoect after you Lock in your Retirement Plans
  • And More!


  • Growth with Profit
  • Taking the Technology Road Less Traveled
  • Watch out for the Hidden Costs of Automation
  • Tips from Bob
  • And More!

  • The Resilience of the State Farm Agency Force
  • Find the Joy
  • Writing the Unwritten Rules of Business Emails
  • Tips from Bob
  • And More!


2020

Spring

Summer

Fall

Winter

  • NASFA Means You're Not Alone
  • Reasonable Expectations Regarding Assignments and Leads
  • Try Life in the Trenches
  • Don't Step Away Too Soon
  • And more!

  • There Actually Is Insurance Coverage for Pandemics
  • Take Time to Enjoy What Is Truly Important
  • When Things Are Bad, We Shine the Brightest: How Things Have Changed
  • Corona Superhero Agents: Wife-Mom-Boss
  • And more!

  • The Audit Process
  • Does Training Equal Liability?
  • The Erosion of Trust
  • Team Communication and Agent Responsibility
  • Best Practices: A View from Retirement
  • And more!



  • Tips from Bob
  • Be Bitter or Be a Johnny?
  • Finally! 2020 is Behind Us
  • Preserving the Future of NASFA
  • State Farm Software Systems
  • And more!

2019

Spring

Summer

Fall

Winter

  • Adjusting to the New World of Agency
  • Jammal v. American Family Overturned
  • The Real Value of a State Farm Agent
  • This Change Could Do You Good
  • ECRM: Don't Get Lost in Translation
  • And more!

  • Harness the Power of Leverage to Grow Your Business
  • Being a Good Neighbor Is a Two-Way Street
  • Can We Return to Profitability?
  • Write the Right Business
  • Success Comes from Doing the Right Thing
  • And more!

  • Agency Wants to Know : "Does Corporate Hear Us?"
  • I Heard What You Said, Now Listen to My Side . . . Because I'm on the Front Lines!
  • Is Anyone Listening?
  • Identify a Problem—Offer a Solution
  • Five Questions to Help with Your "Fall Plan"
  • And more!

  • The Future of the Independent Contractor
  • Keeping Up with Changing Insurance Buying Trends
  • Tipping Point
  • Life After State Farm
  • Blessings 2020
  • And more!

2018

Spring

Summer

Fall

Winter

,

  • Facing Challenges in 2018
  • On Having Employees
  • Agent Retirement and the AA97 Contract
  • Looking for a Few Good Agents
  • Annual Meeting Information
  • And more!

  • Diversion of Customers: Your Contract vs. Reality
  • Exploring the Mysteries of Your Spending Account
  • Nationwide Announces Plans to Shift to Independent Agent Model
  • State Farm Officers & Employees Compensation
  • And more!

  • Get Improved results in Your Office Now!
  • The New Registered Representative Agreement
  • Tips for Retired Agents
  • Say "No" to Fishy Business
  • Know Your Competition
  • And more!

  • Show Me the Future
  • Results and Your Well-Being are Not Mutually Exclusive
  • Retirement: The One-Year Notification Frame of Mind
  • Seeking Growth and Success in Uncertain Times
  • 33 Years of Courage
  • And more!

2017

Spring

Summer

Fall

Winter

  • Annual Meeting Information
  • E&O Survey Results
  • The Vanishing Policy Holder
  • Office Together in Harmony
  • Treat the Problem, NOT the Symptom
  • And more!

  • Pay It Forward: It's Good for Business
  • Reclaiming the Role of the SF Agent
  • Road Trip
  • Industry News
  • And more!

  • Independent Contractor at Risk
  • NASFA E & O Survey Results
  • What is Important to You?
  • The Final Transaction
  • Is There a New Threat to the SF Agent?
  • And more!

  • It Comes Down to Integrity
  • The Problem of Ethics
  • Retirement: Looking Back and Looking Forward
  • Managing Risk
  • And more!


National Association of State Farm Agents, Inc.
222 S. Riverside Plaza Suite 1870; Chicago, IL 60606
P: 800.789.8609 | F: 312.795.0749

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